Your local restoration experts in Galax, VA. From emergency response to full reconstruction, we handle it all.
From emergency water extraction to complete mold remediation, we handle every restoration need for homes and businesses in Galax, VA.
Fast water mitigation services that limit the scope of damage to your property. Our technicians focus on immediate water removal, moisture control, and contamination prevention to protect your home and belongings.
Advanced dehumidification systems paired with strategic air movement to dry your property thoroughly. We use data-driven monitoring to track moisture levels and ensure every area reaches safe drying targets.
Non-invasive leak detection services that pinpoint hidden moisture behind walls, under slabs, and above ceilings. We use infrared cameras and electronic sensors to find leaks fast and fix them permanently.
Fast-response flood damage cleanup that addresses standing water, mud, debris, and contamination. We sanitize, dry, and restore flood-damaged properties using commercial-grade equipment and proven techniques.
Professional mold removal with full containment, negative air pressure, and HEPA vacuuming. Our certified technicians identify the moisture source, eliminate mold colonies, and prevent recurrence.
Fast response to burst pipe water damage. We extract standing water, deploy commercial drying equipment, and restore affected walls, floors, and ceilings — coordinating with your plumber for a seamless recovery.
Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.
Round-the-clock emergency water damage services with rapid deployment of trained technicians and commercial-grade equipment. We stop the water, secure your property, and begin restoration immediately.
Professional water damage restoration from first response through final repairs. Our crews handle water removal, moisture mapping, antimicrobial treatment, and structural drying to get your property back to normal.
Full-service fire and smoke restoration using specialized cleaning agents, thermal fogging, and ozone treatment. We restore fire-damaged properties to pre-loss condition while addressing all smoke and soot contamination.
Industrial-strength structural drying with continuous moisture mapping and equipment adjustment. We target trapped moisture in wall cavities, subfloors, and structural framing to prevent long-term damage.
Fast basement flood cleanup including water extraction, content removal, structural drying, and sanitization. We handle sump pump failures, foundation leaks, and stormwater intrusion with commercial-grade equipment.
Hazardous sewage cleanup with proper PPE, contamination containment, and EPA-compliant disposal. We extract sewage, sanitize all affected surfaces, and apply antimicrobial treatments to eliminate bacteria and pathogens.
Detailed water damage evaluation using advanced diagnostic tools. We map moisture migration patterns, assess structural integrity, classify water categories, and provide transparent cost estimates for restoration.
Emergency water extraction with commercial-grade pumps capable of removing thousands of gallons per hour. We target every affected area including subfloors, wall cavities, and HVAC systems.
Complete odor removal using industrial deodorization equipment and techniques. We treat structural materials, fabrics, and HVAC systems to eliminate persistent odors caused by water damage and contamination.
Professional storm damage cleanup and restoration services. Our crews respond fast after severe weather to extract water, secure exposed areas, dry structures, and repair damage from roof to foundation.
Complete crawl space cleanup and restoration services. We remove standing water, treat mold, replace damaged insulation, and install moisture barriers to protect your home foundation and indoor air quality.
Comprehensive mold inspection using moisture meters, thermal imaging, and air quality sampling. We identify mold species, locate moisture sources, and provide actionable remediation recommendations.
Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.
In a city like Galax, word travels fast — and that is exactly how most of our customers find us. Mystic Relief & Construction has earned the trust of Galax property owners through years of delivering honest assessments, thorough restorations, and results that hold up long after the dehumidifiers are gone.
We believe the best advertising is a satisfied neighbor. That is why every Mystic Relief & Construction restoration project in Galax, VA is completed to IICRC standards, backed by our workmanship guarantee, and supported by a team that picks up the phone when you call — even at two in the morning. Your trust is our most valuable asset.
Expertise, integrity, and rapid response — the Mystic Relief & Construction difference for Galax property owners.
From emergency water extraction through final reconstruction, we handle the entire restoration process under one roof. No juggling multiple contractors — one team, one point of contact.
When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.
We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.
Most emergency calls are answered live and our crews arrive on-site within 60 minutes. Every hour of delay increases damage and cost, so speed is built into everything we do.
Water damage does not wait for business hours and neither do we. Our emergency crews are on call around the clock to begin extraction and drying the moment you call.
Answers to the most frequently asked restoration questions from Galax property owners.
Most homeowners insurance policies in Galax cover sudden and accidental water damage such as burst pipes and appliance failures. Gradual damage from neglected maintenance is typically excluded. We work directly with all major insurance carriers in Virginia, handle the documentation and adjuster coordination, and bill your insurer directly so you can focus on getting your life back to normal.
Category 1 is clean water from sources like broken supply lines. Category 2 is gray water from appliances or sump pump failures that may contain contaminants. Category 3 is black water from sewage backups or outdoor flooding and poses serious health risks. Each category requires different safety protocols and restoration methods. Our Galax technicians assess the water category on arrival and follow IICRC S500 standards accordingly.
Our mold prevention protocol for Galax properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.
Yes. Our Galax, VA teams are equipped for projects of any scale — from single-room residential water damage to multi-story commercial buildings. We carry commercial-grade extraction equipment, industrial dehumidifiers, and enough air movers to handle large-scale losses. Our commercial clients include property managers, HOAs, and business owners throughout Virginia.
We provide 24/7 emergency water damage response throughout Galax and surrounding Virginia communities. Our crews typically arrive on-site within 60 minutes of your call. Rapid response is critical because mold can begin growing within 24 to 48 hours of water exposure, and structural damage worsens with every hour of saturation.
Absolutely. Crawl space and basement water damage are among the most common calls we receive in Galax, VA. Our crews are equipped with submersible pumps for standing water removal, vapor barriers for crawl space encapsulation, and commercial drying equipment sized for below-grade spaces. We also identify and address the source of intrusion to prevent recurrence.
See what our customers have to say about their experience with Mystic Relief & Construction.
"Mystic Construction was swift, responsive and thorough. Best private adjuster you can hire!"
"Great company to use for insurance claims. Helped get my claim approved until reconstruction was complete. Will always use for my claims if anything happens."
"Literally the most responsive person I've worked with! So efficient and thorough. My renovation went so smoothly thanks to the Mystic Relief crew and especially Shane, whose customer service is simply unmatched! I would use him again and again!"
We also provide water damage restoration services in these neighboring communities.